![]() Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics is an equal employment opportunity employer. Ability to deal with client information in a confidential manner.ĮDUCATION High School Diploma or Equivalent(Required)LICENSECERTIFICATIONS EEO.Ability to maintain professional and tactful manner in stressful situations. 23 Quest Diagnostics jobs available in South Tampa, FL on.Ability to multi-task and work in a fast-paced environment.Proficiency in basic computer skills (Word, Excel, Outlook).Must be able to work in a team environment.Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers.Understand the importance of Quality Service and how it is measured.Basic knowledge of operating office equipment. 65 Quest Diagnostics Laboratory jobs available in Tampa, FL on.Proper telephone etiquette to handle customer inquiries.Repeating motions that may include the wrists, hands and/or fingers.This can range from conducting a personal history interview over the phone, to collecting samples or providing on-site health coaching. As a specialized professional, you’ll obtain medical information directly from patients. Ability to sit for long periods of time. At Quest, we’re continually investing in new services to bring speed, clarity, and ease to our patients.Previous medical or customer service background preferred. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. 170 Quest Diagnostic jobs available in Florida on. Escalate issues as appropriate using established protocols.Provide education and guidance to clients about Quest Diagnostics lab processes.Report client concerns using established protocols.Contact the client to resolve routine matters related to patient testing and result reporting.Document reporting or call history in required format and maintain complete and accurate records.Report laboratory results to clients and patients using established protocols.Handle all customer inquiries regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties to provide superior service.Handle all inbound customer inquiries and place outbound calls to clients in accordance with call log procedures and policies. Work Schedule: 40 hours per week, shift will be between the hours of 9:00 am - 9:00 pm ET with rotating weekends every 3 weeks remote position after successful training completion 76 Quest Diagnostics jobs available in Dunedin, FL on. Training Schedule: Monday-Friday 8:30 am-5:30 pm ET Onsite in Tampa, FL (must be able to train onsite for the first 10 weeks) Learn about Quest Diagnostics culture, salaries, benefits, work-life balance, management, job security, and more. Customer Care Representative I - Remote Work Available | Tampa, FL Reviews from Quest Diagnostics employees about working as a Call Center Representative at Quest Diagnostics in Tampa, FL. ![]()
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